Shipping policy

Shipping Policy

Thank you for shopping with us. This Shipping Policy explains how we process, ship, and deliver orders placed through our store.

Order Processing

  • Orders are typically processed within 1-3 business days after payment is confirmed.
  • Orders are not processed, shipped, or delivered on weekends or holidays.
  • During high-volume periods, processing times may be slightly longer.

Shipping Rates and Delivery Estimates

  • Shipping charges are calculated and displayed at checkout, unless free shipping is offered.
  • Estimated delivery times depend on your location and the shipping method selected at checkout.
  • Delivery estimates are not guaranteed and may be affected by carrier delays, weather, customs, or other factors beyond our control.

Domestic Shipping

  • Standard shipping: 3-7 business days
  • Expedited shipping: 1-3 business days

International Shipping

  • International shipping may be available to selected countries.
  • Delivery times vary by destination and customs processing.
  • Customers are responsible for any customs duties, import taxes, or other fees charged by their country, unless otherwise stated.

Order Tracking

  • Once your order ships, you will receive a shipping confirmation email with tracking information, if available.

Incorrect Address Information

  • Please make sure your shipping address is complete and accurate at checkout.
  • We are not responsible for delays or lost packages caused by incorrect or incomplete address information provided by the customer.

Lost, Stolen, or Delayed Packages

  • Once an order has been handed over to the shipping carrier, delivery is the carrier’s responsibility.
  • If your package is lost, stolen, or significantly delayed, please contact us at [your contact email] and we will do our best to assist you.

Damaged Packages

  • If your order arrives damaged, please contact us within 48 hours of delivery with your order number and photos of the package and item.

Split Shipments

  • In some cases, orders may ship in multiple packages. If this happens, you may receive separate tracking numbers.

Shipping Restrictions

  • We do not ship to P.O. boxes, freight forwarders, or certain restricted locations unless otherwise stated.
  • We reserve the right to refuse or cancel orders where shipping is not possible.

Contact Us

If you have questions about shipping, please contact us at:

Email: glowora3@gmail.com
Business name: Glowora